01
Capture
Start with a clean claim before it ever reaches the payer.
Eligibility verification
Charge & coding review
Patient information
INFY.
TECHNOLOGY +
HEALTHCARE RCM
HEALTHCARE RCM
WE BUILD SYSTEMS. WE IMPROVE REVENUE.
Build better systems.
Recover more revenue.
Custom software development and technology-driven
US Healthcare RCM solutions that create real impact.
2 Core Capabilities
Technology & RCM
Focused on Results
Not Just Services
Built Around You
Your Workflow. Your Goals.
INFY / Capabilities
Technology that
solves problems.
Software, automation and intelligent systems designed around the problems that actually matter.
01
Software02
Automation03
Revenue Cycle04
Systems05
Analytics06
IntegrationOne intelligence / Multiple capabilities
INFY / Purpose
Two capabilities.
One purpose.
Technology
Build what
the business needs.
Custom software, platforms and intelligent systems designed around the way the business actually operates.
Healthcare
Recover what
the business earns.
Revenue cycle operations focused on claims, denials and outstanding payments — turning complexity into recovered revenue.
The purpose
Make the business move better.
Different capabilities. Different problems. One focus — creating measurable business impact.
Why INFY
Technology should
move the business.
INFY brings business thinking and technology together. We start with what needs to change, then build around it.
01THINK FIRST
We start with the problem.
Before choosing a framework, platform or workflow, we look at what is actually creating friction inside the business.
Technology follows the problem — not the other way around.
02CONNECT
We see the whole system.
People, software, data and processes rarely work in isolation. We look at how they affect one another.
Better connections create better operations.
03BUILD WITH PURPOSE
We build what is needed.
Not every problem needs a massive platform. Sometimes the right answer is a focused application, integration or workflow.
The solution adapts to the business.
04OUTCOMES
We care about what changes.
A project isn't successful because technology was delivered. It is successful when the business becomes easier to operate.
The technology should make the difference visible.
Built for the businessDesigned to evolve
INFY / Purpose
Every claim has a journey.
We keep it moving.
From the moment a claim is created to the moment revenue is collected, INFY focuses on the points where money gets delayed, rejected or lost.
02
Submit
Move claims through the right channels with fewer preventable errors.
Claim scrubbing
Payer submission
Rejection monitoring
03
Resolve
Find where revenue is stuck and work it until it moves.
Denial management
AR follow-up
Aging prioritization
04
Collect
Turn completed work into accurate, visible revenue.
Payment posting
Reconciliation
Revenue reporting
Claims / AR / Denials
Revenue visibility
INFY / Meet LOOPY
Got a question?
Ask LOOPY.
LOOPY is the intelligent layer behind the INFY experience — connecting technology, automation and healthcare revenue operations.
LOOPY / Online
Frequently asked04 QUESTIONS
LOOPY is INFY's AI assistant layer. It connects the different parts of our technology, automation and healthcare RCM capabilities into one intelligent interface.
Intelligence / Automation / RCM